A note every morning
Communication
On status, power, elegance and the small habits that decide how a room treats you. Written by a grandmother who learned the rules the long way round.
How to Win an Argument Calmly, Without Raising Your Voice
I once won an argument by shouting down a telephone. I was right, and I lost. These are the lines I've used ever since.
The Power of Silence: Why Saying Less Wins the Room
There's a letter in my desk drawer that I wrote and never posted. Not sending it was the loudest thing I've ever said. On silence: when it commands, and when it's hiding.
How to Stop Over-Explaining Yourself
Give the reason once, in one sentence, then stop. The long version and the short version of the lines we all say too much of.
Don't just read the notes. Live them for ninety nights.
Ninety nights from now you'll be ninety nights older either way. The only question is whether you'll have the pages to show for it.
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